Privacy Policy
Your privacy matters to us — here's exactly what we collect and why.
1Information We Collect
We collect information you provide directly — such as your name, email, phone number, and shipping address when you create an account, place an order, or contact support — along with order history and, where relevant, payment confirmation details from our payment partners. We do not store full card numbers on our servers.
2How We Use Your Information
Your information is used to process orders, provide customer support, send order and delivery updates, and improve our products and services. We may also use your email to send updates about your account or order status changes.
3Cookies
BinAli uses cookies and similar local storage technologies to keep you signed in, remember items in your cart, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect parts of the site such as checkout.
4Data Sharing & Third Parties
We share the minimum information necessary with trusted third parties who help us operate — such as courier partners (for delivery) and payment processors (for handling transactions). We do not sell your personal information to third parties.
5Data Security
We apply industry-standard safeguards — including encrypted connections and access controls — to protect your data against unauthorised access, alteration, or disclosure. No online service can guarantee absolute security, but we work continuously to keep your information safe.
6Your Rights
Depending on your location, you may have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate information
- • Request deletion of your account and associated data
- • Restrict or object to certain processing of your data
- • Request a portable copy of your data
To exercise any of these rights, contact us using the details below.
7Children's Privacy
BinAli is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
8Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date above will always reflect the most recent revision.
9Contact Us
For any privacy-related questions or requests, reach us via our Contact page or email support@binali.pk.