Customer Service
Returns & Exchanges
Not quite right? Here's exactly how returns work, start to finish.
1
Request
Day 0
2
Approval
1-2 days
3
Ship it Back
2-4 days
4
Refund / Exchange
5-7 days
Before you request a return
- Have your Order ID ready — find it on your My Orders page.
- Returns are accepted within 7 days of delivery.
- Items must be unused, in original packaging with accessories.
- Refunds go back to your original payment method within 5-7 business days.
Full eligibility details are on our Money-Back Guarantee page.
Start a Return
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